Our Services

Era Madani is growing to become the premier one-stop ICT service provider in the regional markets we serve. We cater to a wide range of ICT requirements of private and public businesses (from SMBs to large enterprises), government institutions, and government-linked companies (GLCs).

ICT Solutions Implementation

ICT Solutions Implementation

We are adept and equipped to undertake the full-scale implementation of ICT solutions, covering both hardware and relevant software, without outsourcing project elements to other vendors. We aim for minimal business disruption during installations and overhauling of older systems. We also maintain strict compliance and follow top-of-the-line security protocols to ensure that an update or new installation doesn’t become a point of vulnerability for our clients. We have extensive experience in handover training and documentation, so our clients don't face any problems with the systems we install for them.

Our ICT solutions include (but are not limited to):

Networking
We offer a wide range of wired and wireless solutions along with the relevant hardware.

Security
From digital security to physical safety (via cameras and building security systems), we keep our clients’ people, assets, and data, secure.

Digital Infrastructure
Thanks to new technologies, digital infrastructure is always evolving. We help businesses stay ahead of the curve with the right tools.

Systems
We offer both pre-packaged and custom ICT solutions to our clients, i.e., organizations of any and all sizes. 

Structured Cabling
Whether we maintain the systems and networking for our clients ourselves or hand them over to the clients, structured cabling is crucial for efficient maintenance and quick troubleshooting with minimal downtime.
ICT Solutions Consultation

ICT Solutions Consultation

In order to achieve the best results with minimal costs invested, our consultants work with our clients to come up with an optimal ICT solution for their needs. We help our clients think long term and implement solutions that would remain viable and useful for years to come, sustaining and contributing to their growth. We help them understand our proposed ICT designs and structures and how efficiently they will meet our clients’ needs.

Post-Sales Services

Post-Sales Services

Our commitment to our clients doesn't end after installation or consultation. Rather, a healthy business relationship starts from there and is sustained by our excellent post-sales services. We take ownership of our solutions, our hardware, and software and ensure that they remain assets for our clients via our prompt and thorough post-sales services. We also pride ourselves in transparency, and even before we take on a contract, we communicate the full scope of our post-sales services so our clients can make a more informed decision.
24x7 Onsite Support & Monitoring

24x7 Onsite Support & Monitoring

We offer full-time (24x7) on-site support and monitoring for the clients that request it. Many of our clients want to focus on their core competencies and don't want to dedicate their human resources to ICT systems. Some clients are simply not at that stage of their growth to justify in-house IT teams. We help both types of clients (and others who need it) with our on-site support and monitoring service. And since that is our forte/core competency, problems rarely happen on our watch, and if they do, they are quickly resolved, which reflects in the good health of our clients' businesses (and consequently, their profitability). 

WANT TO KNOW HOW OUR ICT SERVICES CAN HELP YOUR BUSINESS? GIVE US A CALL OR LEAVE A MESSAGE

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No 8-1, Jalan Sierra 10/3, Bandar 16 Sierra, 47120 Puchong